Common queries answered

Frequently asked Questions

Delivery times vary according to supplier and inventory levels. Typically the estimated delivery times are included in the product information page.

The return and exchange policies vary between suppliers.

Before placing an order your shipping address can be changed at any time via your account. After an order is placed you will need to contact us ASAP for any changes.

Your order status will be updated via email and in your account.

Simply email, call or instant message us. We’re here to help.

)lease contact us ASAP if your shipping address is wrong.  If the order has been shipped already then you will be responsible for redelivery charges.

Currently we only service the USA and Canada. Soon we will be adding other countries.

Orders are shipped according to supplier and/or warehouse.  As such you may receive your order in multiple packages. Please recycle.  

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